Customer Service Representative Community, Social Services & Nonprofit - Jackson, MS at Geebo

Customer Service Representative

Aiken Insurance Agency Aiken Insurance Agency Jackson, MS Jackson, MS Full-time Full-time $14.
50 - $16.
00 an hour $14.
50 - $16.
00 an hour 1 day ago 1 day ago 1 day ago PERSONAL LINES INSURANCE CUSTOMER SERVICE REPRESENTATIVE We are looking for an experienced insurance customer service representative (CSR) to connect with our customers.
In this role, you will be responsible for answering customer queries, documenting information for claims, and providing customers with detailed information about their policies/quotes.
You will also be a direct assistant to the sales agents to help them with various tasks.
We require someone with a friendly and professional demeanor, good communication skills and who is able to take on the following
Responsibilities:
Insurance CSR
Responsibilities:
Learning and understanding company insurance companies we work with.
Answering calls and responding to customer claims.
Accessing customer accounts and policy schedules.
Providing customers with detailed information about policies and products.
Rating and quoting personal insurance coverages Taking customer payments Serving as a direct assistant to the sales agents Typing up claim reports and certificates of insurance.
Insurance CSR Requirements:
High school diploma or GED.
Previous experience working as a customer service representative In-depth knowledge of personal lines insurance is a plus Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Basic computer skills and knowledge of database software.
High-level typing skills.
Ability to remain calm in stressful situations.
Ability to explain detailed policy concepts in a simple way.
Benefits package will be discussed upon interview.
Please send a PDF of your resume with references to email protected Job Type:
Full-time Pay:
$14.
50 - $16.
00 per hour Expected hours:
40 per week Experience level:
1 year Under 1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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