Help Desk Support Technician
State of Mississippi State of Mississippi Jackson, MS Jackson, MS Contract Contract $20 - $25 an hour $20 - $25 an hour 1 day ago 1 day ago 1 day ago Position:
Help Desk Support Tech Location:
Jackson MS 39211 Contract Term:
4 months
JOB DESCRIPTION Selected candidate's role will focus on providing all levels of support to our customer base, both remotely and onsite.
Candidate will be the initial point of contact with end users requesting IT Support.
Ideal candidate has experience in DesktopLaptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
Must be good at organizing, prioritizing, and planning.
Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
Candidate must also have excellent communication skills.
REQUIRED SKILLS/EXPERIENCE Experience working in a help desk environment Experienced with providing support for O365 Applications Experience providing remote assistance using various platforms Experience in desktoplaptop repair, troubleshooting, and software installation Hardware Implementation and Deployment Active Directory Management Preference given to candidates with the below skills/experience.
Must also meet minimum requirements.
Microsoft O365 experience BMC Footprints Help Desk Experience MAC OS Experience Job Type:
Contract Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
6 years Schedule:
8 hour shift Ability to Relocate:
Jackson, MS 39201:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Help Desk Support Tech Location:
Jackson MS 39211 Contract Term:
4 months
JOB DESCRIPTION Selected candidate's role will focus on providing all levels of support to our customer base, both remotely and onsite.
Candidate will be the initial point of contact with end users requesting IT Support.
Ideal candidate has experience in DesktopLaptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
Must be good at organizing, prioritizing, and planning.
Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
Candidate must also have excellent communication skills.
REQUIRED SKILLS/EXPERIENCE Experience working in a help desk environment Experienced with providing support for O365 Applications Experience providing remote assistance using various platforms Experience in desktoplaptop repair, troubleshooting, and software installation Hardware Implementation and Deployment Active Directory Management Preference given to candidates with the below skills/experience.
Must also meet minimum requirements.
Microsoft O365 experience BMC Footprints Help Desk Experience MAC OS Experience Job Type:
Contract Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
6 years Schedule:
8 hour shift Ability to Relocate:
Jackson, MS 39201:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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