IT Support (DC)
Jackson, MS Jackson, MS Estimated:
$38.
8K - $49.
1K a year Estimated:
$38.
8K - $49.
1K a year 14 hours ago 14 hours ago 14 hours ago Provide daily first level end-user support / incident management for hardware, software, and warehouse applications and ensure swift problem resolution Acquire and maintain knowledge of all business functions in a dynamically changing environment Ensure that issues are communicated to and addressed by the appropriate Global IT Resources.
Follow-up to ensure that the user issues are resolved Preform detailed system maintenance, data integrity tasks and report system deficiencies Manage installations, repairs, and continued support for all categories of hardware including desktops, laptops, thin clients, wireless devices, phones, printers, cubiscan scales, conveyors & sorters, servers, and switches Manager user accounts in all warehouse system environments in compliance with company policy Ability to understand retail and ecommerce business processes Solid knowledge of computer hardware and operating systems Ability to communicate effectively with business partners Excellent analytical and problem solving skills, with the ability to multi-task Strong interpersonal and communication skills shown by the ability to work with project team members on a global basis with diverse backgrounds Ability to work under pressure and to meet tight deadlines Ability to work directly with key business users and to communicate issues Pro-active and customer-oriented mindset.
Interacts with other internal departments within the fulfillment center Effective time management in order to meet dynamic goals and deadlines Must communicate effectively both verbally and in writing Ability to read and understand policies/procedures and communicate them to employees Operate standard business equipment, including PC, phone, calculator, etc Operate handheld scanner and associated equipment o Operate specialized computer hardware and software including (but not limited to) Warehouse Management System, Item Database, Yard Management System, etc Experience with Microsoft Office software suite #LI-CM1 #IND3.
Estimated Salary: $20 to $28 per hour based on qualifications.
$38.
8K - $49.
1K a year Estimated:
$38.
8K - $49.
1K a year 14 hours ago 14 hours ago 14 hours ago Provide daily first level end-user support / incident management for hardware, software, and warehouse applications and ensure swift problem resolution Acquire and maintain knowledge of all business functions in a dynamically changing environment Ensure that issues are communicated to and addressed by the appropriate Global IT Resources.
Follow-up to ensure that the user issues are resolved Preform detailed system maintenance, data integrity tasks and report system deficiencies Manage installations, repairs, and continued support for all categories of hardware including desktops, laptops, thin clients, wireless devices, phones, printers, cubiscan scales, conveyors & sorters, servers, and switches Manager user accounts in all warehouse system environments in compliance with company policy Ability to understand retail and ecommerce business processes Solid knowledge of computer hardware and operating systems Ability to communicate effectively with business partners Excellent analytical and problem solving skills, with the ability to multi-task Strong interpersonal and communication skills shown by the ability to work with project team members on a global basis with diverse backgrounds Ability to work under pressure and to meet tight deadlines Ability to work directly with key business users and to communicate issues Pro-active and customer-oriented mindset.
Interacts with other internal departments within the fulfillment center Effective time management in order to meet dynamic goals and deadlines Must communicate effectively both verbally and in writing Ability to read and understand policies/procedures and communicate them to employees Operate standard business equipment, including PC, phone, calculator, etc Operate handheld scanner and associated equipment o Operate specialized computer hardware and software including (but not limited to) Warehouse Management System, Item Database, Yard Management System, etc Experience with Microsoft Office software suite #LI-CM1 #IND3.
Estimated Salary: $20 to $28 per hour based on qualifications.
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