Help Desk Support Technician Customer Service & Call Center - Jackson, MS at Geebo

Help Desk Support Technician

3.
5 Jackson, MS Jackson, MS Contract Contract $33 - $35 an hour $33 - $35 an hour 3 days ago 3 days ago 3 days ago Description:
Selected candidate's role will focus on providing all levels of support to our customer base, both remotely and onsite.
Candidate will be the initial point of contact with end users requesting IT Support.
Ideal candidate has experience in DesktopLaptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
Must be good at organizing, prioritizing, and planning.
Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
Candidate must also have excellent communication skills.
Required Qualification:
Bachelor's Degree in Computer Science, Information Systems, or related field.
Job Type:
Contract Pay:
$33.
00 - $35.
00 per hour Expected hours:
40 per week
Benefits:
Paid time off Schedule:
Monday to Friday Education:
Bachelor's (Required)
Experience:
IT support:
3 years (Required) support for O365 Applications:
3 years (Required) desktoplaptop repair, troubleshooting:
3 years (Required) software installation:
3 years (Required) Hardware Implementation and Deployment:
3 years (Required) Active Directory:
3 years (Required) Work Location:
On the road Selected candidate's role will focus on providing all levels of support to our customer base, both remotely and onsite.
Candidate will be the initial point of contact with end users requesting IT Support.
Ideal candidate has experience in DesktopLaptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
Must be good at organizing, prioritizing, and planning.
Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
Candidate must also have excellent communication skills.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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