Systems Operator Job
Company Name:
Itron
Systems Operator - 1400258
Description
In today's complex world, nothing is more important to utilities than delivering affordable, reliable energy and clean water. Steadily-growing populations are putting more and more strain on finite supplies, forcing utilities to be proactive with conservation and management programs. Itron is dedicated to helping these providers create a smarter future by developing technology that more effectively delivers and manages precious resources.
Itron is seeking a Systems Operator to perform as the first line of defense to take appropriate action toward resolving computer system problems as they appear. This individual will detect, analyze, and resolve system problems while minimizing impact on customer service. Differentiates between primary and secondary computer system failures. Based on the severity or type of event, determines what additional resources are required. Issues service interruption reports to requisite agencies.
Job Duties and
Responsibilities:
Ensure that the production schedules (batch, online, and backup) complete successfully.
Assist in administration of production systems and applications.
Maintain system standards, reliability, and performance requirements for customer and Itron production operations.
Provide internal and external customer support.
Sustain in-depth knowledge of system and application software to act as backup for system administrators.
Participate in the installation, upgrade, test, and troubleshooting of hardware and software.
Work with system, database, and network administrators to resolve issues.
Propose and work with system administrators to implement system and application enhancements.
Develop and analyze statistical reports to monitor the efficiency of the daily production schedule.
Document procedures and configurations.
Document, report, and track problems to appropriate system administrators or departments. Perform follow up to ensure quick resolution.
Develop working relationships with other System Operators, Network, Database, and System Administrators.
Ability to work non-standard shift including holidays and weekends
Perform troubleshooting of backhaul and initiate internal or external trouble tickets as appropriate.
Attend customer and vendor meetings as required.
Develop, implement, and test production procedures and disaster recovery plans.
Job Competencies:
Adapts to change quickly, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs, direction and new challenges.
Generates new ideas, takes smart business risks, supports change, encourages innovation, solves problems creatively
Understands team objectives and goals, keeps job knowledge current, is in command of critical issues
Goes above and beyond -- Takes action that goes beyond job requirements in order to achieve objectives
Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow
Meets all team deadlines and responsibilities, listens to others and values opinions, shares knowledge, helps co-workers to meet goals, makes the most of individual strength.
Responds quickly. Takes immediate action when confronted with a problem or when made aware of a situation.
Takes independent action. Implements new ideas or potential solutions without prompting; does not wait for others to take action or to request action.
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of problems.
Demonstrates quality. Personally seeks to add value in every work assignment. Takes ownership in the overall quality of the product/solution.
Takes action - Finds opportunities to improve quality, shows concern for accuracy and completeness of work and takes action to prevent or correct quality problems.
Experience:
This position requires a minimum of 2-4 years of related experience
Education: Associate''s degree or equivalent experience.
Certification(s): Beneficial: MCSE, Unix Training (DEC, IBM/AIX)
Travel: 1 - 10%
CB1
Physical Demands: While performing the duties of this job, the employee is regularly required to sit or stand, and use hands to finger, handle, or feel small and medium sized components. The employee is frequently required to reach with hands and arms, stoop, kneel, crouch, or crawl, and to lift weight or exert force up to 50 pounds. The employee in this position works in an environment where they may be a risk of electrical shock, and there is vibration. The employee may be subject to higher noise levels.
Itron is an EOE AA Employer. If you require an accommodation in order to apply to this position, please contact .
Itron is a global technology company. We build solutions that help utilities measure, manage and analyze energy and water. Our broad product portfolio includes electricity, gas, water and thermal energy measurement and control technology; communications systems; software; and professional services. With thousands of employees supporting nearly 8,000 utilities in more than 100 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. Join us in creating a more resourceful world, start here: .
Region: North America
Primary Location: Jackson
Employee Status: Regular
TAG: Projects, Support
Job: Information Technology
ID: 001
Req ID: 1400258
Date: Thu, 03 04 2014 00:00:00 GMT
Country: USA
State: MS
City: Jackson
Postal Code: 39201Estimated Salary: $20 to $28 per hour based on qualifications.
Itron
Systems Operator - 1400258
Description
In today's complex world, nothing is more important to utilities than delivering affordable, reliable energy and clean water. Steadily-growing populations are putting more and more strain on finite supplies, forcing utilities to be proactive with conservation and management programs. Itron is dedicated to helping these providers create a smarter future by developing technology that more effectively delivers and manages precious resources.
Itron is seeking a Systems Operator to perform as the first line of defense to take appropriate action toward resolving computer system problems as they appear. This individual will detect, analyze, and resolve system problems while minimizing impact on customer service. Differentiates between primary and secondary computer system failures. Based on the severity or type of event, determines what additional resources are required. Issues service interruption reports to requisite agencies.
Job Duties and
Responsibilities:
Ensure that the production schedules (batch, online, and backup) complete successfully.
Assist in administration of production systems and applications.
Maintain system standards, reliability, and performance requirements for customer and Itron production operations.
Provide internal and external customer support.
Sustain in-depth knowledge of system and application software to act as backup for system administrators.
Participate in the installation, upgrade, test, and troubleshooting of hardware and software.
Work with system, database, and network administrators to resolve issues.
Propose and work with system administrators to implement system and application enhancements.
Develop and analyze statistical reports to monitor the efficiency of the daily production schedule.
Document procedures and configurations.
Document, report, and track problems to appropriate system administrators or departments. Perform follow up to ensure quick resolution.
Develop working relationships with other System Operators, Network, Database, and System Administrators.
Ability to work non-standard shift including holidays and weekends
Perform troubleshooting of backhaul and initiate internal or external trouble tickets as appropriate.
Attend customer and vendor meetings as required.
Develop, implement, and test production procedures and disaster recovery plans.
Job Competencies:
Adapts to change quickly, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs, direction and new challenges.
Generates new ideas, takes smart business risks, supports change, encourages innovation, solves problems creatively
Understands team objectives and goals, keeps job knowledge current, is in command of critical issues
Goes above and beyond -- Takes action that goes beyond job requirements in order to achieve objectives
Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow
Meets all team deadlines and responsibilities, listens to others and values opinions, shares knowledge, helps co-workers to meet goals, makes the most of individual strength.
Responds quickly. Takes immediate action when confronted with a problem or when made aware of a situation.
Takes independent action. Implements new ideas or potential solutions without prompting; does not wait for others to take action or to request action.
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of problems.
Demonstrates quality. Personally seeks to add value in every work assignment. Takes ownership in the overall quality of the product/solution.
Takes action - Finds opportunities to improve quality, shows concern for accuracy and completeness of work and takes action to prevent or correct quality problems.
Experience:
This position requires a minimum of 2-4 years of related experience
Education: Associate''s degree or equivalent experience.
Certification(s): Beneficial: MCSE, Unix Training (DEC, IBM/AIX)
Travel: 1 - 10%
CB1
Physical Demands: While performing the duties of this job, the employee is regularly required to sit or stand, and use hands to finger, handle, or feel small and medium sized components. The employee is frequently required to reach with hands and arms, stoop, kneel, crouch, or crawl, and to lift weight or exert force up to 50 pounds. The employee in this position works in an environment where they may be a risk of electrical shock, and there is vibration. The employee may be subject to higher noise levels.
Itron is an EOE AA Employer. If you require an accommodation in order to apply to this position, please contact .
Itron is a global technology company. We build solutions that help utilities measure, manage and analyze energy and water. Our broad product portfolio includes electricity, gas, water and thermal energy measurement and control technology; communications systems; software; and professional services. With thousands of employees supporting nearly 8,000 utilities in more than 100 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. Join us in creating a more resourceful world, start here: .
Region: North America
Primary Location: Jackson
Employee Status: Regular
TAG: Projects, Support
Job: Information Technology
ID: 001
Req ID: 1400258
Date: Thu, 03 04 2014 00:00:00 GMT
Country: USA
State: MS
City: Jackson
Postal Code: 39201Estimated Salary: $20 to $28 per hour based on qualifications.
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